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Glenn Bradford Fine Jewelry

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    • TERMS & CONDITIONS

    WEBSITE

    (The "Website") is a site operated by Glenn Bradford Fine Jewelry Corp. hereafter referred to as "Glenn Bradford” or "we”. Use of the Website is subject to the following Terms of Use (the "Terms"). Glenn Bradford may revise these Terms from time to time by updating this page, with the revised Terms taking effect for all users as of the date stated on the posting. Your continued use of this Website following the posting of any changes indicates your acceptance of the changes. You should consult the Terms regularly.

    Please read the Terms carefully before using the Website. You expressly acknowledge that you are aware of these Terms and have had access to the same upon entering the Website. Your use of the Website constitutes your agreement to the Terms. If you do not agree with the Terms, please do not use the Website.

    COPYRIGHT

    All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, both individually and as they are compiled on the Website, and all software found on the Website are the property of Glenn Bradford or our suppliers and are protected by United States and international copyright laws.

    TRADEMARKS

    The trademarks or trade dress of Glenn Bradford and our affiliates may not be used without our written permission. Trademarks or trade dress include the Glenn Bradford name and other graphics, logos, pageheaders, button icons, scripts, and services name of Glenn Bradford’s products, services, and programs, and those of our affiliates.

    DISCLAIMER OF LIABILITY

    Neither Glenn Bradford nor its affiliates make any representation or warranty of any kind, express or implied, including without limitation that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website, including the server that makes it available, is free of viruses or other harmful components. Except as otherwise provided by applicable laws, in no event shall Glenn Bradford, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns, be liable for any direct, indirect, special, incidental, punitive, consequential or other damages arising out of or related to the use, inability to use, authorized use, performance or nonperformance of the Website, as well as to damages for lost profits, business interruption or the loss of data or information, even if Glenn Bradford was previously advised of the possibility of such damages and regardless of whether such damages arise in contract, tort, under statute, in equity, at law or otherwise.

    Governing Law

    Any claims, controversies, or disputes shall be governed by the laws of the New York State, without regard to the principles of conflicts of law. Your use of the Website indicates your agreement that the laws of the State of New York, without regard to the principles of conflicts of laws, will govern any dispute of any sort that may arise between you and Glenn Bradford and any of our affiliates. The disposition of any suchdispute shall take place in a state or federal court located in Suffolk County, NY. You consent to the exclusive jurisdiction and venue of such court.

    Indemnification

    You agree to indemnify Glenn Bradford, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your violation of these Terms.

    Entire agreement

    These Terms (as amended from time to time) constitute the entire agreement between you and Glenn Bradford regarding your use of the Website and any transactions you may have with Glenn Bradford and itsaffiliates through the Website, and supersedes any other agreement or understanding, whether written or oral, between you and Glenn Bradford with regard to the subject matter of the Terms.

    PRIVACY POLICY

    Glenn Bradford recognizes the importance of protecting the privacy of information collected about you.

    The information we collect

    Generally, you may browse the Website without providing any personally identifiable information. When placing an order, you may register and create an online account. During this process, you will be required to provide valid and current personal information, including but not limited to your name, phone number, billing information, and email address, as well as other personal information such as shipping address, billing address, and payment details (collectively, the "Personal Information"). From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this Website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our Website design, product assortments,customer service, and special promotions.

    How we use the information we collect

    We use this information to provide you with better service, in particular, for the following reasons: to complete your purchase transactions, to provide the services you request, to keep you informed about the status of your orders, to send you our catalogs and other offerings by mail, to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest, and internal record keeping.

    The following information will be used jointly by Glenn Bradford, Shopify or Affirm who provide the online payment portal, and your credit card company to process payment of your order: your name and address, your credit card information, the identification of the creations you have ordered, and the price paid for the creations you have ordered.

    Others with whom we may share your information: affiliates of Glenn Bradford, third-party service providers and vendors we engage to help us run our business. We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

    Your choices regarding use of the information we collect: If you prefer to be removed from the list of customers that receive direct mail please email:info@glennbradford.com, call:631-400-9800 orwrite to:10-B JOBS LANE,SOUTHAMPTON, NY 11968, including your name and address and stating whether you wish to be removed from mail offers, phone offers, or both.

    Children's Online Privacy Protection Act

    This Website is directed to adults; it is not directed to children under theage of 13. We operate the Website in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

    Security

    In order to prevent unauthorized access or disclosure, we have put in place commercially reasonable physical, electronic, and administrative procedures to safeguard and secure the information we collect from you. In the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party obtains unauthorized access to any Personal Information you provide to us.

    Cookies

    Cookies are files that store information on your hard drive or browser that allow the Website to recognize that you have previously visited. We use cookies for certain areas of the Website, including but not limited to session cookies, persistent cookies and web beacons. We use cookies for things like keeping track ofwhat is in your shopping cart, recording your session information, and improving the Website design and our customer service. You can disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser.

    Links to other sites

    The Website may link to other websites which are not within our control. We do not make any representations or warranties about any website you may access through the Website. They are independent from us, and we have no control over, or responsibility for, their information or archives. Once you leave the Website, we cannot be responsible for the protection and/or privacy of any information you provide. Make sure you understand any website's privacy policies before providing personal information.

    Emails

    You will receive promotional emails only if you have asked to receive them. If you do not wish to receive emails, you can unsubscribe by sending an email to info@glennbradford.com.

    RETURNS & EXCHANGES

    Due to the individual craftsmanship involved in every piece produced in our atelier, Glenn Bradford does not accept returns and no refunds will be provided. You may exchange merchandise in accordance with the exchange policy set forth below. Exchanges of merchandise which are not in compliance with the conditions and time frames set forth below may be rejected by Glenn Bradford and will be sent back to you.

    Exchange period

    You may exchange merchandise purchased on the Website. The package containing the merchandise to be exchanged must be deposited with the shipper within seven (7) days of receipt of the merchandise.

    Exchange process

    If you wish to exchange merchandise, you must comply with the following steps: Call 631-400-9800 or email sh@glennbradford.com to request an exchange authorization. Glenn Bradford will send a return shipping label to you. The shipping label is only valid on the date specified on the shipping label. Include the merchandise and all items and documents included with the merchandise in its original box. All shipments must be double boxed using new, unused UPS orFedEx shipping boxes. For example, the merchandise must be put in its original box, inside a FedEx medium box, inside a FedEx large box. Seal the delivery package and affix the return shipping label. Drop off the package at any staffed UPS orFedEx location (no drop boxes) or call UPS or FedEx to arrange for pick-up. If you call to arrange for pick-up, the package must be scanned into the UPS or FedEx system before the driver leaves the place of pick-up. You must obtain and keep your receipt. You must keep proof of return shipment. Glenn Bradford accepts no liability in the event you are unable to produce such proof. Only merchandise received by Glenn Bradford will be eligible for exchange only. Upon receiving the merchandise, Glenn Bradford will verify that the merchandise satisfies the conditions of the exchange policy.

    Conditions to exchange merchandise

    Glenn Bradford products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. Glenn Bradford will not accept for exchange any merchandise that shows signs of wear, or has been used or altered from its original condition in any way.

    Glenn Bradford will not accept exchanges on any special orders, sized, altered, or engraved pieces.

    All exchanges will be subject to strict review to ensure that the merchandise satisfies Glenn Bradford’s standards. If the merchandise does not meet these standards, Glenn Bradford will refuse the exchange and the merchandise will be sent back to the customer. If the merchandise satisfies these standards, Glenn Bradford will proceed with the exchange.

    Merchandise credit

    Upon verification that the merchandise satisfies the standards set forth above, Glenn Bradford will issue a merchandise credit to the customer. Initial and return shipping charges, including insurance, will be the responsibility of the customer and will be deducted from the original amount paid by the customer before a credit is issued. Merchandise credit is valid for three hundred sixty(360) days and can be used toward the purchase price of items purchased on the Website or in the Glenn Bradford Southampton shop.

    SALES TAX & PRICES

    All prices on the website are shown in United States Dollars. Local taxes, including sales tax, if applicable, will be added to your order.

    SHIPPING RATES

    We only ship overnight or second day UPS or Fedex and the client will be charged a nominal amount for shipping, including insurance, for all online orders within the continental United States. International customers, as well as customers located outside of the continental United States, are responsible for shipping and insurance charges, including any taxes or customs duties. Glenn Bradford generally uses UPS and FedEx for shipments, however, we may use any shipping service we deem appropriate. Please contact us with any special delivery requests.

    Shipping, Handling and Insurance Charges are as follows:

    Purchase from $100-$1000, $35
    From $1001-$5,000, $65
    From $5001-$50000, $125
    $50,001-$75,000, $165
    $75,001-$100,000 $250
    Greater than $100,000, to be determined.

    Watch Warranty

    All watches have been scrutinized by our team of professionals and serviced when required prior to being released to our clients. Glenn Bradford Fine Jewelry Corp., identified below as GBFJ, warrants the dependable functioning of the watch movement for a period of One Year from the date of purchase. This warranty covers internal parts defects. All warranty service is performed at our service center and iscarried out by our expertly trained master watchmakers. Newer watches may be covered by themanufacturer’s warranty.

    In the event of a malfunction arising within the warranty period, GBFJ will remedy the defect at no cost. When servicing, we procure original factory parts when possible, but dependent on availability may use similar replacement parts.

    GBFJ Warranty does not cover damage from misuse, neglect, abuse, or other normal wear and tear. Warranty also excludes bracelets, leather or leather straps, broken or scratched crystals and water damage. The Warranty is considered null and void if serviced by a third party. In addition, the Warranty does not cover modification through the addition or subtraction of parts or accessories not supplied by GBFJ.

    Self-winding watches run best when worn daily and develop a rhythm.

    Because most mechanical, self-winding and quartz watches do not keep perfectly accurate time we will service each timepiece to be within our watchmaker’s recommended tolerances. Self winding watches need to build an adequate charge (power reserve), in order to run overnight. If not worn daily or if there is inadequate wrist movement while being worn, a self-winding watch may stop periodically. In these instances, we recommend manually winding your self-winding watch 40 spins clockwise on the crown. In addition, for convenience, you may want to purchase one of our recommended watch winders, to maintain time if not worn daily.

    Disclaimer
    Most watches displayed are second hand watches, personalized upon order, independently and with greatcare by craftsmen. Unless stated, GBFJ is not an official distributor, nor partners from those watch brands. Original warranties are not valid anymore, only is the one Glenn Bradford offers.

    GBFJ is not an authorized Rolex dealer nor is it affiliated with the Rolex Corporation or any of its subsidiaries. Unless purchased directly from an authorized Rolex dealer, all Rolex watches are considered pre-owned. Datejust, Day-Date President, Presidential, Super President, Pearlmaster, Masterpiece, Submariner, Cosmograph Daytona, Explorer, Sea Dweller, GMT Master, Yacht-Master, Air King, Milgauss, Prince, and Cellini are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.) All trademarked names, brands and models, mentioned on this site are the sole property of Rolex, USA, Inc. and/or their respective trademark owners. This site, including its owners, operators, and developers, are not affiliated with nor endorsed by Rolex, Rolex USA, or any of its subsidiaries, in any way, nor are they an authorized dealer of any of the fine Swiss watch brands or any other brands of watches or non Glenn Bradford jewelry items offered for sale.

    Prices are subject to change without notice. Retail prices shown represent the current replacement value of the item and are not the manufacturer's suggested retail price which may not reflect actual selling prices.

    Watch Disclaimer
    GBFJ is not sponsored by and is not affiliated with Rolex S.A or any other original brand manufacturers in any way. Any mention of trademarks or other marks is for reference only. Custom dials in watches sold on this website are solely for buyer's personal use and GBFJ will not be liable for any damages or any void of warranty incurred during the customization process. If client wishes to bring a customized Rolex dial back to the manufacturer, then the original birth dial will need to be placed back in the watch prior.

    GBFJ is an independent pre-owned Rolex watch and fine timepiece retailer and is not affiliated with Rolex, S.A. or Rolex USA. GBFJ sells pre-owned Rolex watches and warranties its watches directly through GBFJ. Aftermarket additions void the warranty of new and used Rolex watches sold by Rolex S.A. or at www.rolex.com. Rolex is under no obligation to warranty-service watches sold by GBFJ through its service locations. Rolex Day Date President, Presidential, Super President, Submariner, Cosmograph Daytona,Datejust, Explorer, Sea Dweller, Air King, GMT Master, Yacht Master, Milgauss, Prince, Pearlmaster, and Masterpiece are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.) All brands including Cartier, Audemars Piguet, Patek Philippe, Ulysse Nardin, Breitling and Omega are trademarks of their respective holders.